Once rrain has delivered the merchandise to the carrier, you will assume the risk of loss and title for the merchandise. You are responsible for any additional taxes and duties.

rrain is not responsible for fees charged by customs. If you decide to refuse any shipments from rrain you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to rrain. This amount will be subtracted from your merchandise refund.

Please note that all shipping is Ground service through USPS within the United States.

Expedited shipping and insurance are available and we will do our best to accommodate your needs. Please contact us immediately after purchasing your order with your requests. The buyer will be responsible for any additional fees.

All orders placed Monday-Friday (excluding holidays) before 3 PM PST will begin processing that day and ship within 48 hours, pending item availability and credit card verification. Orders placed after 3 PM PST will begin processing the next business day. Orders placed on Friday after 3 PM PST will begin processing the following Monday. Transit times do not include Saturday, Sunday or holidays.